Are you at the hunt for the most recent Zoom consumer statistics?
On this put up, we’ve collected Zoom consumer statistics from quite a lot of other resources to reveal the recognition of this platform and the way it’s used.
We additionally integrated a couple of stats on Zoom itself.
Let’s get began.
Editor’s most sensible selections – Zoom consumer statistics
The highest Zoom consumer statistics on this put up:
- Zoom’s area, Zoom.us, receives 793.5 million visits on a per 30 days foundation. (Similarweb)
- Zoom’s church price dropped from 3.6% to a few.2% in 2023. (Zoom Q2 FY2024 Income Webinar)
- In April of 2024, Zoom surpassed 300 day-to-day assembly contributors for the primary time. (Zoom)
- On moderate, Zoom conferences run for 52 mins every. (Zoom Platform Research File)
- Zoom’s cloud-based VoIP carrier Zoom Telephone reached 5.5 million seats in 2023. (Zoom 2023 Annual File)
A handy guide a rough notice sooner than we proceed: Zoom, whilst identified for its video assembly capability and Zoom video communications, is an intensive collaborative platform made up of a couple of other equipment. Together with conferences, you’ll be able to use the platform to host webinars, create convention rooms, name others, chat with others in workforce chat, give displays with whiteboards and extra.
Normal Zoom consumer statistics
1. Zoom.us receives 793.5 million visits a month
In step with Similarweb’s information on Zoom, Zoom’s web page receives 793.5 million visits a month.
In particular, it gained 2.38 billion visits between July and September of 2023.
The web site has a jump price of 36.21%.
Guests keep for 3 mins and 31 seconds on moderate and consult with 3.04 pages all through this time.
The platform additionally says 54.39% of the web site’s guests use a desktop pc whilst 45.61% use cell gadgets.
Moreover, the web site ranks #52 globally, #45 within the United and #3 within the Computer systems, Electronics and Generation class.
Supply: Similarweb
2. Zoom has a churn price of three.2%
In step with an tournament through which Zoom outlines its quarterly profits to buyers, the platform has a marginal churn price of simply 3.2%.
Actually, the corporate states its churn price lowered from 3.6% to 3.2% in Quarter 2 of Fiscal 12 months 2024.
Supply: Zoom Q2 Fiscal 12 months 2024 Income Webinar
3. Zoom reached 300 million day-to-day assembly contributors in April of 2020
In a piece of writing printed to the corporate’s information weblog at the beginning of the worldwide COVID-19 lockdown, Zoom introduced its platform had reached 300 million day-to-day assembly contributors after an enormous surge in utilization.
As we’re positive you recall, whilst lockdowns started in March of 2020, once they weren’t lifted inside a few weeks, it was obvious how grave the location used to be.
And so, an alternate option to behavior conferences and cling instructional occasions was vital. That’s when Zoom stepped in and rose to world recognition.
Alternatively, it’s essential to notice what “assembly player” manner as it does no longer imply “day-to-day energetic customers” as some have been ended in consider when this statistic used to be first printed.
Should you attend 3 Zoom conferences in an afternoon, your attendance is counted as 3 participations.
Due to this fact, it’s onerous to decide what number of energetic customers Zoom actually had right now.
Supply: Zoom
4. Tuesday is the busiest day for conferences around the Zoom platform
Zoom took a have a look at its platform between November 2021 and November 2022 and aggregated the information on its weblog.
It published Tuesday as being the busiest day of the week in response to the selection of conferences which are held, top convention room utilization and the webhosting of hybrid occasions.
Listed below are different noteworthy days of the week:
- Wednesday – Zoom customers use at the moment to behavior Zoom calls, ship workforce chats, employ digital whiteboards and host webinars.
- Thursday – An afternoon for bulletins, Thursday is the most well liked day to make use of the @all capability in workforce chat.
- Friday – That is categorically referred to as being the slowest day at the platform around the board. Conferences, telephone calls, webinars and chats are all low on at the moment.
Supply: Zoom Platform Research File
5. The typical Zoom assembly measurement is seven contributors
Zoom utilization statistics, accumulated by way of the platform itself, published the typical assembly measurement to be seven contributors.
Word that, relying on which plan the host has, conferences will also be as huge as 1,000 contributors.
Supply: Zoom Platform Research File
6. The typical Zoom assembly duration is 52 mins
Zoom’s document additionally discussed that, on moderate, Zoom conferences are 52 mins lengthy.
The platform helps conferences which are so long as 30 hours.
Supply: Zoom Platform Research File
7. 46.5% of Zoom conferences use display sharing
Digital conferences don’t forestall presenters from turning in on visuals.
In step with its personal research, Zoom says that 46.5% of Zoom conferences use display sharing on moderate.
Moreover, the document is going on to mention that 81% of whiteboards are created all through conferences.
Supply: Zoom Platform Research File
8. 27% of Zoom’s consumer base are companies that give a contribution $100,000 in trailing 12-month earnings
In step with Zoom’s annual document for 2023, large companies make up an enormous portion of the corporate’s consumer base.
Actually, large trade Zoom shoppers contributing $100,000 of trailing 12-month earnings represented 27% of the consumer base, up from 22% in 2021 and 20% in 2020.
Supply: Zoom 2023 Annual File
9. 34% of Zoom customers agree that experiencing somebody speaking over every other speaker is their largest puppy peeve
Zoom surveyed 2,800 customers for its platform research document.
They came upon a few of their customers’ largest puppy peeves in relation to digital conferences:
- 34% don’t love it when somebody talks over every other assembly player.
- 28% get pissed off when the assembly is over however every other player extends it by way of asking every other query.
- 24% don’t love it when somebody eats whilst mute is OFF.
Supply: Zoom Platform Research File
Stats on how Zoom customers behavior conferences
10. 39% of Zoom customers have non-public chats with colleagues all through conferences
In Zoom’s survey of its personal customers, the corporate came upon that 39% of customers have non-public conversations with colleagues at the aspect whilst conferences are going down.
The survey signifies that conversations are steadily mild and humorous and act so that you can cross the time more uncomplicated.
Supply: Zoom Person Survey
11. 63% of Zoom customers love to take Zoom calls with their digicam on
In step with Zoom’s consumer survey, the bulk, or 63%, of customers desire to make use of their digicam when taking calls.
Supply: Zoom Person Survey
12. 42% of Zoom customers make a choice the mattress once they don’t behavior conferences at their desks
Zoom requested customers about their second-favorite spot to carry conferences once they don’t make a choice their desks as a primary possibility.
Those are the highest 3 responses:
- The mattress – Selected by way of 42% of respondents
- On the espresso store/eating place/bar – 31%
- Whilst strolling/jogging – 21%
Supply: Zoom Person Survey
13. 26% of Zoom customers like the usage of out of doors landscapes as backgrounds for conferences
In step with Zoom’s consumer survey, those are the highest 3 digital background kinds the platform’s customers desire to make use of as their very own non-public backdrops:
- Outside landscapes – Voted for by way of 26% of respondents
- Blurred background – 25%
- Industry/corporate background – 20%
Supply: Zoom Person Survey
14. 41% of Zoom customers behavior conferences whilst dressed in pajama bottoms
In step with a survey Zoom requested its customers to finish, 41% of customers put on a pleasant most sensible all through conferences however shirk skilled bottoms in desire of PJs.
Supply: Zoom Person Survey
15. 26% of Zoom customers don’t bathe sooner than conferences
In the similar vein as the former statistic, 26% of Zoom customers admit to by no means or nearly by no means showering sooner than accomplishing conferences.
Supply: Zoom Person Survey
16. 43% of Zoom customers best blank the a part of the room that will probably be proven on digicam
Zoom’s consumer survey published that 43%, a somewhat respectable chew, of Zoom customers best blank the a part of the room that will probably be proven within the background on digicam whilst getting ready for conferences.
Supply: Zoom Person Survey
17. 47% of Zoom customers don’t like the theory of consuming all through conferences
This statistic does no longer observe go well with with the former two stats on this segment.
Whilst many customers take a extra at ease solution to how they get ready for digital conferences, a close to majority of customers, or 43%, consider it’s by no means alright to consume all through conferences.
Supply: Zoom Person Survey
18. 71% of Zoom customers have used the word “you’re on mute”
In step with Zoom’s personal consumer survey, 71%, an vast majority, of customers have used the word “you’re on mute” all through their time with the digital assembly utility.
Being “on mute” manner the individual that is speaking can’t be heard, simply observed. This occurs when the individual has their microphone muted within the utility or when their mic has technical problems.
This is the reason it’s essential to open a line of verbal exchange with different contributors, both by way of letting them discuss all through the assembly or by way of keeping track of Zoom’s chat segment.
Supply: Zoom Person Survey
19. 39.5% of Zoom customers have had a puppy or kid display up on digicam
Zoom’s survey published that 36% of Zoom customers have had their puppy display up on digicam all through conferences, a commonplace development shared around the internet as work-from-home workplace environments was popularized all through the COVID-19 lockdowns.
Survey respondents have been requested about those occurrences in separate questions.
36% admitted to having a puppy display up on digicam whilst 43% admitted to having their kid display up.
Supply: Zoom Person Survey
Normal Zoom stats
20. Zoom generated $4.39 billion in earnings in 2022
In Zoom’s annual document, Zoom mentioned the corporate earned $4,393 million in earnings in 2022, or $4.39 billion.
Zoom earnings used to be $4.1 billion in 2021, which is a year-over-year expansion of seven%.
Alternatively, for the reason that corporate’s recognition skyrocketed all through the COVID-19 lockdowns, Zoom’s earnings used to be $2.65 billion in 2020, which means that the corporate’s earnings grew by way of 55% between 2020 and 2021.
Zoom’s web source of revenue used to be $103.7 million in 2022 whilst its web money generated by way of running actions used to be $1.3 billion.
Supply: Zoom 2023 Annual File
21. Zoom laid off 15% of its personnel in 2023
In step with a information document printed by way of NPR, Zoom laid off 1,300 staff, or 15% of its personnel, throughout all organizations in 2023.
Moreover, CEO Eric Yuan took a 98% pay minimize to his base wage of round $301,000/yr.
Right here’s what Yuan needed to say concerning the layoffs:
“As the arena transitions to existence post-pandemic, we’re seeing that individuals and companies proceed to depend on Zoom,” he wrote. “However the uncertainty of the worldwide financial system, and its impact on our shoppers, manner we wish to take a troublesome — but essential — glance inward to reset ourselves so we will be able to climate the industrial setting, ship for our shoppers and reach Zoom’s long-term imaginative and prescient.”
He went on to provide an explanation for that the corporate’s loss of research over the platform’s long-term sustainability in a post-pandemic international used to be a big contributor to the occasions that led to those layoffs.
Supply: NPR
22. The Zoom cell app has over 1 billion downloads on Google Play
In step with metrics from Google Play, the most important app retailer for Android gadgets, the Zoom app has been downloaded over 1 billion occasions and has a 4.1-star score from over 18 million opinions.
The similar app has a 4.6-star score out of two.5 million opinions at the App Retailer, the reputable app retailer for iOS gadgets.
It’s #2 within the Industry classes of Google Play and the App Retailer.
Supply: Google Play, App Retailer
23. Zoom Telephone surpassed 5.5 million seats in 2023
In step with Zoom’s annual document, Zoom Telephone, Zoom’s cloud-based VoIP carrier for companies, reached 5.5 million seats in early 2023.
The corporate introduced Zoom Telephone in 2019 however expanded its community and lines to Zoom Telephone shoppers in 2022, and is the reason its speeded up expansion in recent times.
Supply: Zoom 2023 Annual File
Resources
Ultimate ideas
That concludes our record of Zoom consumer statistics.
We realized reasonably a couple of issues, together with how little staff get ready for digital conferences compared to how they get ready for an afternoon on the workplace.
Extra importantly, we realized that even supposing Zoom’s recognition skyrocketed all through the pandemic, its use and dominance is staggering.
Whilst it’s nonetheless reporting sure profits, its profits price has declined reasonably somewhat.
Even so, the platform is gaining popularity as a VoIP supplier, so remember to keep tuned as we stay you up-to-the-minute in this corporate’s growth.
