In the last few months, I have worked hard to push the integration of AI agents into my SaaS product to a higher level. It was a very long journey, starting more than a year ago with the first experiments. I have to say that understanding all the moving parts of an AI-driven system was … Read more
If you’ve been following this blog, you know I’ve had a running series on implementing PHP Zmanim, the library based on Kosher Java that simplifies the work needed to calculate times related to Jewish religious observance. (If you need a full explanation of what that is, check out the first blog in the series.) While … Read more
Threat intelligence company GreyNoise warns that a critical PHP remote code execution vulnerability that impacts Windows systems is now under mass exploitation. Tracked as CVE-2024-4577, this PHP-CGI argument injection flaw was patched in June 2024 and affects Windows PHP installations with PHP running in CGI mode. Successful exploitation enables unauthenticated attackers to execute arbitrary code … Read more
A guard clause is a snippet of code at the top of a function or method that returns early when some precondition is met. I believe that we can reduce both the complexity and cognitive load of code by using them appropriately. We’ll first explore several versions of a sample method from a hypothetical billing … Read more
The PHP ecosystem has grown and matured into a wonderful place to work. At Help Scout, we use PHP for a wide variety of projects, and we use several excellent tools to help us deliver high quality code. In this post, I’ll share some of my own favorite tools that you can use to help … Read more
Release Notes is our monthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new. What’s new? Behold! Emojis You can now add your favorite emojis to saved replies, auto replies, mailbox signatures, and customer profile names. Almost every field in Help Scout now properly supports … Read more