8 Gorgias Alternatives for Better Customer Support

8 Gorgias Alternatives for Better Customer Support

Gorgias is a customer service platform that has done many things right. Their omnichannel approach will let your team work with customers across almost any channel, including email, live chat, voice, SMS, and social media. Gorgias funnels all communications into a shared inbox where agents can use helpful features like macros (aka email templates) to … Read more

Gorgias Pricing Explained: Features, Plans, and Alternatives

Gorgias Pricing Explained: Features, Plans, and Alternatives

Though it may not seem like it at first glance, finding the right customer service software for your business is a really important decision. You need to be able to strike a balance between desired features and cost, finding a platform that fits your budget while still giving your team everything they need to deliver … Read more