When you think of 24-hour support, you may envision some large corporate company with outsourced phone support, or perhaps teams in the same country with some folks pulling the graveyard shift. Yet as more companies embrace remote culture, 24-hour support becomes more attainable and realistic for smaller companies whose customers need help around the clock. Last summer, by hiring Amanda …
Read More »3 Strategies for Scaling Up to 24-Hour Customer Service
Delivering 24-hour customer service is an exciting challenge to solve. It typically means your business is expanding or you are taking on larger customers. Scaling a team to this level comes with some unique considerations that range from cost and location to language and local customer demands. The strategy you choose needs to take into account your customers’ needs, the …
Read More »Solana 24-hour DEX volume beats Ethereum, Base combined
The Solana network has surpassed Ethereum and Base combined in 24-hour decentralized exchange (DEX) trading volume, according to data from DefiLlama. According to DefiLlama, daily trading volume across Solana-based DEXs neared $3.8 billion on Jan. 6, versus $1.7 billion for Ethereum and $1.2 billion for Base, Ethereum’s most popular layer-2 scaling network. The rising trading volume reflects the Solana network’s …
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